Information We Collect

We collect different types of information to provide and improve our investment analysis education services. The information we gather helps us understand your learning needs and deliver relevant content.

Personal Information You Provide

When you interact with our website or enroll in our programs, you might share:

• Name and contact details (email address, phone number, mailing address)
• Educational background and professional experience
• Payment information processed through secure third-party processors
• Course preferences and learning objectives
• Communications you send us through contact forms or email

Automatically Collected Information

When you browse our website, we automatically collect certain technical data:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Clickstream data and interaction patterns

How We Use Your Information

We use the information we collect for specific purposes related to our educational mission. Your data helps us create better learning experiences and maintain effective communication.

• Delivering course content and managing your enrollment
• Responding to your inquiries and providing customer support
• Processing payments and maintaining transaction records
• Sending program updates, educational resources, and relevant announcements
• Improving our website functionality and user experience
• Analyzing usage patterns to enhance our educational offerings
• Complying with legal obligations and preventing fraudulent activity

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we share data with trusted service providers who help us operate our educational platform.

Service Providers

We work with companies that support our operations:

• Payment processors for secure transaction handling
• Email service providers for course communications
• Hosting providers for website infrastructure
• Analytics services to understand site usage

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We might disclose your information when required by Canadian law, court orders, or government regulations. This includes situations where disclosure is necessary to protect our rights, prevent fraud, or ensure user safety.

Data Security Measures

We take protecting your information seriously and implement multiple security layers:

• SSL/TLS encryption for data transmission
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Staff training on data protection practices
• Secure backup systems for data recovery

While we use industry-standard security measures, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Privacy Rights

Under Canadian privacy law, you have specific rights regarding your personal information. We respect these rights and provide straightforward ways to exercise them.

Access and Correction

You can request access to the personal information we hold about you. If you find any inaccuracies, you have the right to request corrections. We'll respond to your request within 30 days.

Data Portability

You can request a copy of your personal data in a structured, commonly used format. This allows you to transfer your information to another service if you choose.

Withdrawal of Consent

You can withdraw your consent for certain uses of your personal information at any time. This might affect our ability to provide specific services, and we'll inform you of any implications.

Deletion Rights

You can request deletion of your personal information, subject to legal retention requirements. We may need to keep certain records for accounting, legal compliance, or fraud prevention purposes.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy. Retention periods vary based on the type of information:

• Course enrollment data: Retained for the duration of your enrollment plus seven years for educational records
• Payment information: Retained for seven years to comply with Canadian tax laws
• Marketing communications data: Retained until you opt out or request deletion
• Website analytics: Aggregated data retained indefinitely, individual identifiers removed after 26 months

When we no longer need your information, we securely delete or anonymize it to prevent unauthorized access.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These small files help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential cookies: Required for basic site functionality
• Performance cookies: Help us understand site usage and identify areas for improvement
• Functionality cookies: Remember your preferences and settings

You can control cookie preferences through your browser settings. Blocking certain cookies might affect site functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Third-Party Links

Our website might contain links to external sites or resources. We're not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before sharing personal information.

When you click on third-party links, you leave our site and this Privacy Policy no longer applies. We carefully select partners but can't guarantee their privacy practices.

Children's Privacy

Our services are designed for adults interested in investment analysis education. We don't knowingly collect personal information from individuals under 18 years of age. If we discover we've inadvertently collected information from a minor, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Privacy Policy

We review and update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by posting a notice on our website or sending an email to registered users.

The effective date at the top of this policy indicates when it was last revised. We encourage you to review this policy occasionally to stay informed about how we protect your information.

International Data Transfers

While we primarily operate within Canada, some of our service providers might store or process data outside Canadian borders. When we transfer data internationally, we ensure appropriate safeguards are in place through contractual agreements that meet Canadian privacy standards.

These safeguards include standard contractual clauses and verification that receiving countries provide adequate data protection levels.